IHI Open School Quality Improvement Courses

Quality Improvement Courses

No matter what area of health or health care improvement you are working on, improvement capability is foundational and crucial to success. In these courses, explore introductions to simple but powerful core concepts, such as the Model for Improvement and Plan-Do-Study-Act cycles. Then, dive into the steps for managing a large-scale project from beginning to end.
An annual IHI Open School Subscription can provide access to all these courses and more. 
QI 101: Introduction to Health Care Improvement
QI 101: Introduction to Health Care Improvement

Overview

As the Institute of Medicine (IOM) declared in 2001, in words that still ring true, “Between the health care we have and the care we could have lies not just a gap, but a chasm.” This course launches you on your journey to becoming a health care change agent. 

In Lesson 1, you’ll get a high-level picture of the current quality of care in the United States and other nations. You’ll also see how health systems around the world are facing similar challenges and how countries can study and learn from one another.

In Lesson 2, you’ll learn about a 2001 report from the Institute of Medicine (IOM) that laid out six simple aims that have since guided countless improvements in health care and inspired people across the globe. Then you’ll hear from agents of change describing improvements in the real world.

In Lesson 3, you’ll learn why improvement, especially in a complex environment such as health care, requires us to think about the larger systems in which we live and work. You’ll learn about the development of theories and tools to help improvers better visualize and understand the interdependent components of a system. Finally, you’ll practice applying W. Edwards Deming’s four-part framework for improvement, the System of Profound Knowledge.

Estimated Time of Completion: 1 hour 15 minutes 

Lessons

  • Lesson 1: Health and Health Care Today
  • Lesson 2: The Institute of Medicine’s Aims for Improvement
  • Lesson 3: Changing Systems with the Science of Improvement Course 

Course Objectives

After completing this course, you will be able to:

  1. Describe common challenges for health care systems around the world.
  2. List the six dimensions of health care, and the aims for each, outlined by the Institute of Medicine in 2001.
  3. Explain the value of improvement science in health care.

Continuing Education Credits

The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1.25 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

This activity is approved to award 1.25 credit(s) toward Certified Professional in Patient Safety (CPPS) recertification.

This activity/program is approved by NAHQ® for 1.25 CPHQ CE credits. 

Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to:                               

  • 1.25 Medical Knowledge MOC point(s) in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program
  • 1.25 MOC point(s) in the American Board of Pediatrics’ (ABP) Maintenance of Certification (MOC) program
  • 1.25 point(s) in the CME component of the American Board of Anesthesiology’s redesigned Maintenance of Certification in AnesthesiologyTM (MOCA®) program, known as MOCA 2.0®. (Please consult the ABA website, www.theABA.org, for a list of all MOCA 2.0 requirements.)
  • 1.25 point(s) in the American Board of Ophthalmology’s Maintenance of Certification program. It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.

Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to satisfy the Lifelong Learning requirements for the American Board of Ophthalmology’s Maintenance of Certification program.

Successful completion of this activity, which includes participation in the evaluation component, offers Lifelong Learning (MOC Part 2 CME) point(s) for the following boards:

  • American Board of Anesthesiology (ABA)
  • American Board of Allergy & Immunology (ABAI)
  • American Board of Colon & Rectal Surgery (ABCRS)
  • American Board of Pathology (ABPath)
  • American Board of Psychiatry & Neurology (ABPN)
  • American Board of Plastic Surgery (ABPS)
  • American Board of Nuclear Medicine (ABNM)
  • American Board of Thoracic Surgery (ABTS)
  • American Board of Urology (ABU)

Successful completion of this activity, which includes participation in the evaluation component, offers Self-Assessment (MOC Part 2 SA) point(s) for the following boards:

  • American Board of Family Medicine (ABFM) (15pts)*
  • American Board of Pediatrics (ABPed) (20pts)*
  • American Board of Ophthalmology (ABOP)
  • American Board of Orthopedic Surgery (ABOS)
  • American Board of Radiology (ABR)
  • American Board of Physical Medicine and Rehabilitation (ABPMR)

*ABPed and ABFM diplomates are required to complete all the selected courses within an activity to collect MOC activity points.   

It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.

As a Jointly Accredited Organization, the Institute for Healthcare Improvement is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.25 general continuing education credits. 

Members of the College of Family Physicians of Canada are eligible to receive Mainpro+ Certified, Certified Assessment, or Non-Certified credits for participation in this activity due to reciprocal agreement with the American Academy of Family Physicians. 

The AAFP has reviewed QI 101: Introduction to Health Care Improvement and deemed it acceptable for up to 1.25 Enduring Materials, Self-Study AAFP Elective credit(s). Term of Approval is from 06/20/2024 to 06/20/2025. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

For Hamad Medical Corporation Open School users, a DHP licensed practitioner can claim Category 2—Self- Directed Learning—Clinical Practice—Completing Self-Learning Modules by uploading their certificate to the CPD ePortfolio.

An annual IHI Open School Subscription can provide access to all these courses and more.

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