Training

Workforce Well-Being Leadership Professional Development Program

Format :

Online

Course Opens:

Mar 11, 2025

Duration:

11 weeks

Fee:

$5,995*

Groups 3 or more:

$5,096*

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Please review our Cancellation Policy

*Prices are listed in USD. Group prices are listed as per-person.

Are you charged with leading or supporting the well-being of your organization’s workforce?

The Institute for Healthcare Improvement’s (IHI’s) Workforce Well-Being Leadership professional development program, a 11-week virtual program, is here to ensure you have the skills, tools, and methods to be the transformational leader that your organization needs. Caring for your workforce is not only the right thing to do, it is essential to stem the tide of challenges created by the pandemic, such as burnout, retention, and recruitment. High-performing organizations know that if they are to be recognized as industry leaders, deliver exceptional care, and meet financial goals, then they must make the well-being of their workforce a top priority. To accomplish it, they need highly trained and specialized leaders of workforce well-being — like you.

Learn more about the program in this recent informational call.

Program Details

What You Will Learn

By the end of this program, you will be able to:

Identify key concepts related to the prevalence, drivers, and consequences of inattention to the well-being of the healthcare professional workforce
Apply principles of improvement science to a well-being framework
Create a communications and marketing strategy containing a clear and coherent message, with the goal of enhancing a culture of well-being

Who Should Attend

This online learning program is geared towards anyone who has the responsibility for workforce well-being within a health care organization or system. Consider registering for this program if you are a:

Current Well-Being Leader (WBL) who is looking for a best practice framework for leading change
Leader with well-being under your charge
Unit or department level wellness or well-being leader who would like to prepare to become a WBO or Chief Well-Being Officer
C-suite leader who is responsible for workforce satisfaction, well-being or wellness (e.g., CNOs, CMOs, CHROs, CFOs)

Topics of Focus

Faculty

Cynda Hylton Rushton, PhD, RN, FAAN, is the Anne and George L. Bunting Professor of Clinical Ethics at the Johns Hopkins Berman Institute of Bioethics and the School of Nursing, and co-chairs the Johns Hopkins Hospital’s Ethics Committee and Consultation Service. In 2016, she co-led a national collaborative, “State of the Science Initiative: Transforming Moral Distress into Moral Resilience in Nursing,” and co-chaired the American Nurses Association professional issues panel that created A Call to Action: Exploring Moral Resilience Toward a Culture of Ethical Practice. She was a member of the National Academies of Medicine, Science and Engineering Committee that produced the report Taking Action Against Clinician Burnout: A Systems Approach to Professional Well-being. She is a member of the American Nurses Association Center for Ethics & Human Rights Ethics Advisory Board and American Nurses Foundation Well-Being Initiative Advisory Board. She is the editor and author of Moral Resilience: Transforming Moral Suffering in Healthcare. Dr. Rushton is a Hastings Center Fellow and Chair of the Hastings Center Fellows Council and a Fellow of the American Academy of Nursing.

Jonathan Ripp, MD, MPH, is Professor of Medicine, Medical Education and Geriatrics and Palliative Medicine, Dean for Well-Being and Resilience and Chief Wellness Officer at the Icahn School of Medicine at Mount Sinai (ISMMS). He received both his undergraduate and medical degrees from Yale University and completed internship and residency in Internal Medicine at the Mount Sinai Hospital in New York City. In the role of Chief Wellness Officer, Dr. Ripp oversees efforts to assess and provide direction for system- and individual-level interventions designed to improve well-being for all students, residents, fellows, faculty, and other health professionals in the Mount Sinai Health System. He is the former Associate Dean of GME for Trainee Well-Being within the ISMMS Office of Graduate Medical Education, in which capacity he served to help spread well-being initiatives across the training programs of the Mount Sinai Health System. In the Department of Medicine, Dr. Ripp practices as a clinician in the Mount Sinai Visiting Doctors home-based primary care program, where he maintains an active patient panel. In addition, Dr. Ripp is the Co-founder and Co-Director of CHARM, the Collaborative for Healing and Renewal in Medicine, an international group of medical educators, academic medical center and well-being leaders, experts in burnout research and interventions, and learners all working to promote healthcare professional and learner well-being. CHARM maintains several leadership networks, including the CHARM Chief Wellness Officer Network and the CHARM GME Well-Being Leaders Network, and also actively develops important content to advance the literature and field of clinician well-being. Recognized for his leadership in this area, Dr. Ripp has been invited to participate in the Accreditation Council on Graduate Medical Education Symposia on Physician Well-Being, join the American College of Physician's Promoting Physician Wellness Task Force, and participate in the National Academy of Medicine’s Action Collaborative on Clinician Well-being and Resilience. He also chairs the Greater New York Hospital Association’s Clinician Well-Being Advisory Group. Dr. Ripp’s primary research interest is in physician burnout and well-being, for which he has received grant support and has published and lectured widely. His multicenter studies have served to better elucidate the causes and consequences of physician burnout and have explored interventions designed to promote clinician well-being.

Becka DeSmidt, Project Director, Delivery, at the Institute for Healthcare Improvement (IHI), where she leads initiatives that convene health system teams to collaborate to achieve shared aims related to care quality, workforce well-being, and environmental sustainability in health care. Becka is certified as an Improvement Coach and has expertise in community organizing – a method grounded in storytelling, building strong relationships, and co-designing change. She has designed and delivered online trainings in improvement science, safety culture, health equity, joy in work, and leadership. She formerly led IHI’s Open School Chapter Network, an interprofessional learning community of thousands of students, residents, and professionals in more than 100 countries around the world working together to lead improvement in their local settings.

Becka’s background is in health care strategic planning: at Advisory Board, she worked with health system leaders on clinical technology investment and service line strategy; at Mass General Brigham Healthcare (formerly Partners Healthcare), she contributed to the organization’s efforts to test, evaluate, and scale population health management programs.

Becka holds a degree in political science from Pomona College and a master’s degree in public health from The Dartmouth Institute for Health Policy and Clinical Practice.

Guest Presenters

2025 Guest Presenters are being finalized.

Resources

This course, led by faculty Jonathan Ripp, MD, MPH, and Cynda Hylton Rushton, PhD, RN, FAAN, is designed to be interprofessional and for both current and aspirational well-being leaders.

Join us for solutions-focused learning in an inclusive space built for discovering, listening, and practicing. Leave this course empowered with proven methods and a new narrative about well-being, ready to lead change in your system.

Program Agenda

All are welcome to join our first session on March 12 to learn the fundamentals of workforce well-being, hear from expert faculty, and network with well-being leaders across the globe. Our first session together is complimentary and is a non-committal opportunity for you to learn about the Workforce Well-Being Leadership program. The session will help guide your decision in committing to and registering for the program. Click here to register.

The deadline to register for the full 11-week program is Tuesday, March 26.

Week #	Session #	Date	Time (ET)
1	1	March 12	11:00 AM–1:00 PM
2	2	March 19	11:00 AM–1:00 PM
3	3	March 26	11:00 AM–1:00 PM
4	4	April 2	11:00 AM–1:00 PM
5	5	April 9	11:00 AM–1:00 PM
6	6	April 16	11:00 AM–1:00 PM
7	Break - no session	April 23	Break - no session
8	7	April 30	11:00 AM–1:00 PM
9	8	May 7	11:00 AM–1:00 PM
10	9	May 14	11:00 AM–1:00 PM
11	10	May 21	11:00 AM–1:00 PM
12	Break - no session	June 4	Break - no session
13	Break - no session	June 11	Break - no session
14	Break - no session	June 18	Break - no session
15	11	June 25	11:00 AM–1:00 PM

Topics Covered

The Workforce Well-Being Leadership professional development program covers individual leadership skills, improvement methods, and proven strategies and tools for addressing the organizational drivers of burnout. This program is highly interactive, and participants will have the opportunity to apply skills during live sessions, engage in discussion with experts and peers, and practice their learning with fellow participants in small groups. Participants are also expected to design and lead a project aimed at improvement staff well-being with their teams.

A summary of topics covered includes:

Exploring key terms and models for improving health worker well-being
Leveraging systems thinking to address organizational conditions that drive burnout
Fostering a culture of improvement and learning
Developing systems to promote and prioritize staff-led improvement projects focused on well-being
Building trust at all levels of relationships within your organization
Aligning personal and organizational values
Ensuring physical and psychological safety
Destigmatizing and reducing barriers to mental health care
Improving practice efficiency to address workload and workflow challenges
Centering diversity, equity, and inclusion in well-being work
Measuring well-being and addressing survey fatigue
Making a business case for well-being
Leading by influence and delivering effective messages
Storytelling to change culture

Continuing Education

In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.

This program is approved to provide 19.25 credits for physicians, nurses, and Certified Professional in Patient Safety (CPPS) recertification.

The Institute for Healthcare Improvement designates this blended learning activity for a maximum of 19.25 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. This activity may also be applicable for other professions that accept AMA PRA Category 1 Credits™.

Planning Committee

Becka DeSmidt, Project Director, Delivery, IHI

Lauren Downing, Director, Program Management, IHI

Kedar Mate, MD, President and Chief Executive Officer, IHI

Patricia McGaffigan, RN, Vice President, IHI

Jonathan Ripp, MD, MPH, Professor of Medicine, Medical Education and Geriatrics and Palliative Medicine, Dean for Well-Being and Resilience and Chief Wellness Officer at the Icahn School of Medicine at Mount Sinai

Cynda Hylton Rushton, PhD, RN, FAAN, Anne and George L. Bunting Professor of Clinical Ethics at the Johns Hopkins Berman Institute of Bioethics and the School of Nursing

Cindy Betti-Sullivan, Senior Director, Program Design, IHI

Disclosure: None of the planners, presenters, or staff for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

Session Materials

If you are registered for this program and would like to access the available materials, please follow these steps:

Click “My IHI” at the top of this page and log in.
Once you’re logged in, click on “My Participation" tab and then the button that says "My Materials."
Click on the "My Materials" button to access handouts and other documents that will be used in this program.

Fees

IHI may, at its discretion, cancel, postpone, or otherwise modify in-person programs at any time, with or without notice. If IHI does so and as a result, a registrant is unable to participate in the program, IHI will refund the registration fee. The registrant, however, will remain responsible for other costs (such as travel and lodging) the registrant incurs in connection with the program, and IHI will not refund the registrant, nor otherwise be responsible for, such costs. Registrants should proceed accordingly and consider travel/lodging cancellation policies — as well as purchasing travel insurance — when incurring such costs. IHI asks registrants to take into consideration the currently evolving situation and advisories related to COVID-19 before incurring travel, lodging, and other costs related to this event.

Regular Rate: $5,995 USD per person
Group Rate: $5,095 USD per person (groups of three or more save 15%)

Scholarships

IHI is pleased to offer a limited number of 15%, 25%, and 50% scholarships to assist with program registration costs for those working in:

Independent, United States Federally Qualified Health Centers (FQHCs) that are not affiliated with a hospital or health system
Critical Access Hospitals
Independent practices with fewer than 20 physicians
Hospitals with fewer than 50 beds
Members of America's Essential Hospitals
501(c)(3) organization with a defined operating budget of less than $5 million, serving community-based populations
Ministries of Health
Faith-based health institutions
Skilled Nursing Facilities

Unfortunately, the deadline to apply for a scholarship has passed. In order for our team to process and award scholarships equitably, we cannot accept applications past the deadline. Thank you for your understanding.

Group Discounts

Group Rate: $5,095 USD per person

Organizations sending three or more people are eligible to receive a 15% Group Discount. To register a group, fill out the Group Registration form.

Please note:

If you are eligible for a discount — because you qualify for a membership discount or you have received a need-based scholarship — it will be automatically applied to your registration.
After checkout, you will receive a confirmation of purchase. You can also print an invoice from your online profile 24 hours after your purchase.

Cancellations, Refunds, Substitutions

Registration Fee of $2,950 or more

Payments: Full payment is due 60 days before the start of the program. If payment in full is not received within 60 days prior to the program start date, IHI will notify you and cancel your registration.
- Credit card payments: Enter your credit card information online during the registration process or call the IHI Customer Experience Department to process payment over the phone.
- Check payments: Please mail a copy of the invoice with your check made payable to IHI.
Cancellations: For cancelations made within 45 days before the start of a program: Registration fees are fully refundable if a written request is received by info@ihi.org on or before 45 days before the start of the program.
Refunds: IHI will issue all refunds in the original payment type (credit card or check) within 30 days. Registrations received after 45 days or less before the start of the program are not refundable.
Substitutions: One attendee may be substituted for another at any time by calling the IHI Customer Experience Department or emailing info@ihi.org.

Review our full cancellation policy

Our Guarantee to You

If for any reason you are not completely satisfied that your attendance in an IHI educational program is a valuable experience, IHI will gladly refund your registration fee per the policies noted above. Please note that due to unforeseeable circumstances, last-minute changes in program titles, speakers, or presentations may be unavoidable.

Need Help?

Email info@ihi.org

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Workforce Well-Being Leadership Professional Development Program