Publications
Zero Harm in Health Care
This article describes a comprehensive systems-focused approach to patient safety to achieve the goal of zero harm for patients, families, and the health care workforce.
Gandhi TK, Feeley D, Schummers D. Zero harm in health care. NEJM Catalyst Innovations in Care Delivery. 2020 Mar/Apr;1(2). [Published online February 19, 2020]
This article describes a comprehensive systems-focused approach to patient safety to achieve the goal of zero harm for patients, families, and the health care workforce. The approach includes four interdependent elements: the psychology of change, a culture of safety, an optimal learning system, and codesigning care and improvement with patients.