IHI's Candidate Commitment

At IHI, we treasure our staff, faculty, and fellows and believe each person in our organization is essential to achieving our mission. Our candidate commitment is designed to provide an experience that mirrors our core values and culture, and reflects the importance of these relationships. Our goal is to treat each candidate with respect, transparency, and speed and agility as outlined in our Citizenship Guidelines​ and Core Values​. Learn more about IHI’s values-driven hiring.

Our Process

We understand that when you are considering potential employers, being a good fit in the organization is important to you. A good fit is important to us, too. Our website offers you the opportunity to get to know IHI, our programs, and our values. We also have a social media presence on LinkedIn, Facebook, Twitter and YouTube​. Our Human Resources team takes pride in knowing and communicating the details of all our openings to you.

Our online application can be completed in five minutes and is easy to understand to make your experience as smooth as possible. You will be contacted directly by someone on the Human Resources team if you are selected to proceed in the process. If you have questions during the process you can refer to the Frequently Asked Questions below, and contact us directly at employment@ihi.org.

We value open and honest dialogue. While we are naturally concerned with ensuring your experience and background make you a proper fit for the position, it is also important that you feel IHI is right for you. Our interviews are designed to ensure you are able to get the information you need from us to guide your decision. We look forward to hearing from you.

If our current opportunities are not a fit for you, we hope you will consider other ways to join us in our mission through our programs and resources. 
 

Please browse our open positions.

IHI's Commitment to Diversity, Equity, and Inclusion

People Come First: Why You Should Join Our Diverse Workforce

Our people come first. IHI staff selected our values of Courage, Love, Equity, and Trust. These values guide how we work, shape our experiences, and are an integral part of our interview process. Watch the video below for a message from Kedar Mate, IHI President and CEO, highlighting how our values and our diverse staff are critical to achieving our mission.

Learn more about equity at IHI.

Veterans and IHI

At IHI, we celebrate the unique skillsets and talents that our veteran employees bring. We are committed to providing a military-friendly hiring process by partnering with local and national organizations to recruit and retain veterans. These include but are not limited to the US Department of Veterans Affairs VR&E Program and MassHire’s Department of Career Services.

Once hired, we aim to provide a military-friendly work culture, rooted in the understanding of each veteran’s individual and transformative experience.

​“There are many organizations that say they support veteran staff, but I have never worked for an organization that actually shows their support like IHI does. As a disabled veteran that has regular doctor’s visits, I was worried I would hold my projects back or fall behind in my work, but with the support of IHI staff and my colleagues, that has never happened. We genuinely have each other’s back and it feels great being part of a team again.” 
—Current IHI Employee, Former Army Combat Medic (68W)
 

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Veterans encouraged to apply!

We hereby pledge our commitment to actively hire veterans of the US Armed Forces. We value and recognize the leadership, training, character, and discipline that our veterans and members of the National Guard and Reserve bring to our company and the American workforce.

Competitive Total Rewards

At IHI, we ensure that people feel valued and supported in meaningful ways. When you join IHI, you will have access to:

• Generous medical benefits and paid time off to promote mental and physical well-being.
• Competitive compensation and 401K contributions (including an IHI match) to support financial well-being.
• Tuition reimbursement to further education and career goals.
• Personal and professional development funds to support what matters to you.
• A comprehensive Employee Assistance Program (EAP) to help you navigate life’s everyday challenges.
• Remote work and flexible work arrangements to prioritize work/life balance.
• Affinity groups to foster workplace community and joy in work. (Examples: Racial Justice, Mental Health Awareness, LGBTQ+, Veterans, Working Parents, and others.)
• And so much more!

IHI Is an Equal Opportunity Employer

IHI is committed to equal employment opportunity regardless of race, color, religion, sex or gender, marital status, national origin or ancestry, disability, veteran status, military service, age, sexual orientation, gender identity, genetic information, crime victim status, political belief, and any other protected class under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation to complete our application, please let us know. Veterans are encouraged to apply.

We intend to make all reasonable efforts to live up to our Equal Opportunity policy and Affirmative Action Plan. We have prepared the Plan to accurately reflect our current status, our actions to date, and our intentions for the future. The President and CEO has expressed support for the Affirmative Action Plan and assigned overall responsibility for fulfillment of the Equal Employment Opportunity policy and Affirmative Action Plan to Amy Hosford-Swan, Chief Financial and Administration Officer, who will periodically conduct analyses of all personnel actions to ensure that we are living up to our stated intention.

Our management is responsible for the ongoing monitoring of all personnel actions in their respective areas of supervision and will carry out the intentions of the Equal Opportunity policy and Affirmative Action Plan to the fullest extent possible.

Our employment practices are nondiscriminatory and based on factors that are job-related. Factors such as race, color, religion, gender, marital status, national origin or ancestry, disability, veteran status, military service, age, sexual orientation, gender identity, genetic information, or political belief or activity are not job-related. We designed the Affirmative Action Plan to report and monitor all related procedures that will include, but will not be limited to:

1. Recruiting, hiring, training, and promoting applicants and employees in all job classifications without discrimination;
2. Basing decisions on employment so as to further the principle of Equal Opportunity employment;
3. Ensuring that promotion decisions are in accord with principles of Equal Opportunity employment by imposing only valid requirements for promotional opportunities; and
4. Ensuring that all other personnel actions, such as compensation, benefits, transfers, layoffs, return from layoffs, IHI-sponsored training, education, tuition assistance, and social and recreational programs, will be administered without discrimination.

We promise not to retaliate against any person who files a complaint concerning Equal Opportunity or Affirmative Action and will ensure that no one harasses, intimidates, threatens, coerces, or discriminates against any individual exercising rights under this policy.

The Persons with Disabilities and Veterans Affirmative Action Plan is available for inspection in the Human Resources Department during normal business hours. Please contact Human Resources for further information.

Please also review the "Know Your Rights: Workplace Discrimination Is Illegal" poster.