Overview
When you think of a leader, who comes to mind? A president? A CEO? This course will teach you a different idea of leadership: No matter your position or formal title, you can be a leader. In this course, you’ll learn about a hospital that’s having some trouble with infection control. As you grapple with the case, you’ll learn that leadership isn’t a position of authority — it’s an action.
In Lesson 1, you’ll learn how to persuade different types of people and build enough unity to move forward.
In Lesson 2, you’ll learn how good leaders use different approaches to persuade different types of people. You’ll learn to develop persuasive arguments based on power, logic, and emotion. You’ll also learn some specific tactics to help the teams of which you’re a part achieve what psychiatrist John Gardner calls a “workable level of unity.”
In Lesson 3, we’ll show you how to focus on yourself as you move forward with your career. We’ll introduce you to a former IHI Fellow who will share her positive experiences and give you some tips to keep in mind as you start thinking about ways you can improve care. This lesson will provide several strategies to overcome obstacles and chart a steady course toward improvement.
Estimated Time of Completion: 1 hour 15 minutes
Lessons
- Lesson 1: What Makes a Leader?
- Lesson 2: Practical Skills for Leading Teams
- Lesson 3: Strategies to Sustain Your Health Care Leadership Journey Course
Course Objectives
After completing this course, you will be able to:
- Describe several characteristics of leaders, who may or may not have formal positions of authority.
- Describe different techniques for persuading different types of people.
- Explain why achieving a workable level of unity among teammates is essential for effective team functioning.
- List several ways to help sustain your health care leadership journey over time.
Continuing Education
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1.25 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1.25 credits for nurses and pharmacists. This activity is approved to award 1.25 credits toward Certified Professional in Patient Safety (CPPS) recertification.
This activity/program is approved by NAHQ® for 1.25 CPHQ CE credits.
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 1.25 Medical Knowledge MOC points in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.
As a Jointly Accredited Organization, the Institute for Healthcare Improvement is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.25 general continuing education credits.
Members of the College of Family Physicians of Canada are eligible to receive Mainpro+ Certified, Certified Assessment, or Non-Certified credits for participation in this activity due to reciprocal agreement with the American Academy of Family Physicians.
The AAFP has reviewed L 101: Introduction to Health Care Leadership and deemed it acceptable for up to 1.25 Enduring Materials, Self-Study AAFP Elective credit(s). Term of Approval is from 06/20/2024 to 06/20/2025. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
