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Last Updated: August 5, 2024

Prepare for the Upcoming Year with Onboarding Sessions and the Faculty Community

Calling all Faculty!

Thank you for the work you do to improve safety and quality for the lives of patients, families, students, residents, and our communities around the world. We have exciting new details to share with faculty and residency directors who use the IHI Open School to teach quality, safety, and quality improvement.  If you know of any faculty who would benefit from these updates, please share accordingly. 

Faculty Community

New for 2024 is the IHI Open School Faculty Community! Join our online community to:

• Receive updates on exciting new content
• Engage with other IHI Open School faculty
• Share feedback with the IHI Open School team

Please complete the Faculty Community Form to join and connect with the IHI Open School community.

Onboarding

With back-to-school approaching, IHI is offering ways for faculty to onboard to the IHI Open School and better prepare their students. We will be hosting specific sessions for faculty to review:

• Getting started with IHI Open School
• Customer support and where to go with questions
• New updates to the course curriculum

Spots are limited so please use the Faculty Community Form to reserve your seat. If you are unable to make it, we will also share the recordings to the IHI Open School Faculty Community and on our website.

Student Onboarding

We are having a special back-to-school onboarding session for students to get oriented with IHI Open School!  Please share with students and encourage them to register. The recording will also be shared on our website for those students who are not able to attend. 

We are looking forward to a great year and partnering with you to prepare our future healthcare professionals!

Last Updated: July 3, 2024

Attention IHI Open School learners: IHI will be conducting course updates the week of July 22–28.

You must complete in-progress courses by July 21st, or you will need to restart the course. Please do not start new courses from July 22–28.

The following courses are included in the updates:

• QI 101: Introduction to Health Care Improvement
• QI 102: How to Improve with the Model for Improvement
• QI 103: Testing and Measuring Changes with PDS Cycles
• QI 104: Interpreting Data: Run Charts, Control Charts, and other Measurement Tools
• QI 105: Leading Quality Improvement
• PS 101: Introduction to Patient Safety
• PS 102: From Error to Harm
• PS 103: Human Factors and Safety
• PS 104: Teamwork and Communication
• PS 105: Responding to Adverse Events
• TA 101: Introduction to the Triple Aim for Populations
• PFC 101: Introduction to Person- and Family-Centered Care
• L101: Introduction to Healthcare Leadership

Course Updates

When logging in after July 29th, you will see course updates focused on enhancing the learner experience. These updates include improvements to design, functionality, and digital accessibility. We look forward to your feedback on these improvements.

After July 29, 2024

Before starting a new course, please clear the cache of the device you will be using to access the IHI Open School. Directions below.

Also, check back on this page for further updates to the IHI Open School including information regarding orientation and onboarding.

Clear Cache

Select your browser below for instructions on how to clear your cache and cookies.

Last Updated: July 19, 2024

Starting May 1, all new IHI Open School Group Subscriptions will be purchased and registered by contacting our IHI Open School support team.

To purchase an IHI Open School Group Subscription, contact us at OpenSchoolSubscribers@ihi.org. Please include the name of your organization and the size of your requested subscription.

Note: This change only affects the purchase of new subscriptions. If you are managing an existing IHI Open School Group Subscription, no further action is needed.

View our IHI Open School Subscription offerings for groups:

• Hospitals and Health Systems
• Institutions of Higher Learning

Attention IHI Open School Users: Below you will find a list of key changes that will affect your learning experience.

For All Open School Users:

• New look and navigation! The IHI Open School has a new look, and you can now move from section to section within a course in a smoother, more uniform way. Your progress through the course is displayed on the left panel. Also, be aware of these new features:
  • Use the "START HERE" section at the beginning of each lesson for information and directions for the new features. 
  • The prompts for course activities are new, opening in dynamic pop-up windows. Important: You will need to disable your browser’s pop-up blocker to view the course activities prompts.
  • To leave the course, the "Exit" button is located at the top right of the browser window.

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• Clear your web browser history. For users who have not logged into the IHI Open School Education Platform after August 7, 2023, it is important to clear the web browser history to remove any previous versions prior to the system upgrade and to avoid potential issues, such as: courses do not load properly, flashing course components, and an altered welcome page. Each web browser is different, so please seek help and directions for clearing browser history directly from the specific browser in use.
• Turn off pop-up blockers for optimal content use. Both the software and the content in the IHI Open School Education Platform have been upgraded. You will need to grant permission in your web browser to enable pop-ups to function to access some interactive content. A warning will appear if your pop-ups are enabled and blocking the content from loading. Each web browser is different, so please seek help and instructions directly from the browser in use for directions on disabling pop-ups only for the IHI Open School Education Platform. Some general directions are available in the START HERE section at the beginning of each Open School course lesson.
• Avoid course incompletion by ensuring all course content, including all videos and audio recordings, have been played through in their entirety. This includes scrolling down to the bottom of each page and opening each hyperlink on each page.
   

For Students and Users with Group Subscription Access:

• You have Full Access to the Open School catalog, but not to the free Student Version. We have updated and created a new Full Access version of each course for paid subscribers that includes access to continuing education (CE) certificates and contact hours. The Student Version will continue to appear in the course listing and will show as "Add to Cart". The Student Version is for free subscribers and does not include access to CEs. Use the "Browse by" section to filter the options using the category "Open School: English: Full Access."

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For Students and Residents with a Free Subscription:

• You have access to the IHI Open School free Student Version, which includes the 13 courses in the Basic Certificate curriculum. We have updated the 13 courses included in the Basic Certificate curriculum for subscribers to the free Student Version. 
• Access to courses that are not included in the Basic Certificate requires a paid subscription; these courses are listed in the student catalog as "Add to Cart." You may purchase a full subscription to access these additional courses. 
• Use the "Browse by" section to filter the options by the category "Open School: English: Student Version."

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