IHI Open School Person- and Family-Centered Care Courses
Person- and Family-Centered Care Courses
An annual IHI Open School Subscription can provide access to all these courses and more.
Overview
The relationship between patient and provider is changing. Many health care systems aim to provide not only high-quality services, but also patient-centered care that advances the unique health goals of each person and family. In this course, you’ll learn about the ideal relationship to promote health — especially for underserved people who face the greatest barriers to health — as well as some practical skills to make the relationship a reality.
In Lesson 1, you’ll learn about several models of patient-provider relationships, and we’ll introduce a new model: patient-provider partnerships. You’ll also hear from a patient about her experience with illness and treatment.
In Lesson 2, you’ll see how social conditions, trust in health care, and culture affect the patient-provider relationship.
In Lesson 3, you’ll learn several concrete skills any provider can use in clinical interactions with patients to foster such partnerships. You’ll also learn about new models of care that position patients at the center.
Estimated Time of Completion: 1 hour 30 minutes
Lessons
- Lesson 1: Patient-Provider Partnerships for Health
- Lesson 2: Understanding Patients as People
- Lesson 3: Skills for Patient-Provider Partnerships
Course Objectives
After completing this course, you will be able to:
- Describe the partnership model of patient-provider relationships.
- Explain why the partnership model can improve health.
- Discuss how social conditions, faith, culture, and trust affect the patient-provider relationship.
- Identify at least four skills to improve clinical interactions with patients.
Continuing Education
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 1.25 Medical Knowledge MOC points in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.
In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the health care team.
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1.25 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1.25 credits for nurses and pharmacists. This activity is approved to award 1.25 credits toward Certified Professional in Patient Safety (CPPS) recertification.
This activity/program is approved by NAHQ® for 1.25 CPHQ CE credits.
As a Jointly Accredited Organization, the Institute for Healthcare Improvement is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.25 general continuing education credits.
Members of the College of Family Physicians of Canada are eligible to receive Mainpro+ Certified, Certified Assessment, or Non-Certified credits for participation in this activity due to reciprocal agreement with the American Academy of Family Physicians.
The AAFP has reviewed PFC 101: Introduction to Person- and Family-Centered Care and deemed it acceptable for up to 1.25 Enduring Materials, Self-Study AAFP Elective credit(s). Term of Approval is from 06/20/2024 to 06/20/2025. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
For Hamad Medical Corporation Open School users, a DHP licensed practitioner can claim Category 2—Self- Directed Learning—Clinical Practice—Completing Self-Learning Modules by uploading their certificate to the CPD ePortfolio.
An annual IHI Open School Subscription can provide access to all these courses and more.
