IHI Open School pour les professionnels de la santé et des soins de santé individuels

Format:
Online
Subscription Type:
Individual
Full Access Cost:
$399
Patient Safety Catalog Only:
$249

L' IHI Open School est un excellent outil pour les professionnels de la santé et des soins de santé qui cherchent à faire progresser leur carrière. Utilisée par les médecins, les infirmières, les pharmaciens, les travailleurs sociaux et une variété d'autres rôles dans le secteur de la santé, l' Open School offre un accès complet à plus de 30 cours asynchrones qui sont parfaits pour un apprentissage à son rythme, où que vous soyez et à tout moment.
Access Exclusive Benefits
Access Exclusive Benefits
  • Access the full catalog of online courses in quality, safety, population health, equity, health care leadership, person– and family-centered care, and leadership, as well as support for graduate medical education (GME).
  • Obtain the Basic Certificate in Quality and Safety and the Safety and Quality Improvement Micro-Credential* in a total of 17.75 hours that includes the introduction to quality, safety, population health, equity, health care leadership, and person – and family-centered care.  
  • Receive discounts on IHI's Certified Professional in Patient Safety (CPPS) Review Course
  • Earn Continuing Education (CE) credits with accreditation from American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), the Accreditation Council for Continuing Medical Education (ACCME), and the National Association for Healthcare Quality (NAHQ). As of April 2023, more than 1.77 million CE credits have been claimed through Open School courses. 

Learn more about CE credits

Plans d'abonnement disponibles

Accès complet : 399 $*

Cet abonnement de 12 mois offre un accès personnalisé à plus de 30 cours sur la qualité, la sécurité, la santé de la population, l'équité, le leadership en soins de santé, les soins centrés sur la personne et la famille et le leadership, ainsi qu'un soutien à la formation médicale supérieure (FMC). Pour connaître les titres des cours, consultez le programme .

Catalogue sur la sécurité des patients uniquement : 249 $*

Cet abonnement de 12 mois donne un accès personnel au catalogue de sécurité des patients, composé de 8 cours :

  • PS 101 : Introduction à la sécurité des patients
  • Ps 102 : De l'erreur au mal
  • PS 103 : Facteurs humains et sécurité
  • PS 104 : Travail d'équipe et communication
  • PS 105 : Réagir aux événements indésirables
  • PS 201 : Analyse des causes profondes et actions
  • PS 202 : Atteindre la sécurité totale des systèmes
  • PS 203 : Vers une responsabilité professionnelle et une culture juste

Remarque : les abonnements ne se renouvellent pas automatiquement. Nous vous contacterons lorsque votre abonnement approchera de sa date d'expiration. Des bourses peuvent être disponibles en cas de difficultés financières.


*Une micro-attestation prouve que vous avez suivi une série de cours dans un établissement d'enseignement agréé. Elle permet aux employeurs et à votre réseau professionnel de savoir que vous maîtrisez un domaine d'études. Vous pouvez faire référence à cette micro-attestation sur votre CV sous la mention « Micro-attestation d'amélioration de la sécurité et de la qualité, Institute for Healthcare Improvement, (date d'achèvement) ».

Options d'abonnement supplémentaires

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Cours de formation médicale de troisième cycle de IHI Open School

Cours de formation médicale supérieure

Il est essentiel d’intégrer la sécurité des patients et l’amélioration de la qualité dans la formation clinique. Les stagiaires (résidents et boursiers en médecine) jouent un rôle essentiel dans les soins aux patients, offrent une vision unique du système de santé et représentent l’avenir des soins de santé. Dans ces cours, les enseignants cliniques renforceront leur propre compréhension des compétences de base en matière de qualité et de sécurité et envisageront des possibilités d’intégrer ces compétences dans les programmes d’études supérieures en médecine (et autres).
Un abonnement annuel à IHI Open School peut donner accès à tous ces cours et plus encore.
GME 201: Why Engage Trainees in Quality and Safety?
GME 201: Why Engage Trainees in Quality and Safety?

Overview

In this course, we’ll discuss several reasons why organizations should strive to incorporate trainees (medical residents and fellows) in quality and safety work. You will hear from faculty and residents about why this effort is so important — and how it can enhance the overall quality and safety of health care delivery.

Estimated Time of Completion: 30 minutes 

Course Objectives

After completing this course, you will be able to:

  1. List at least two reasons why it is important to engage medical residents and fellows in quality and safety work.
  2. Describe the benefits of starting quality and safety training during a residency or fellowship.
  3. Identify at least three barriers to engaging residents and fellows in quality and safety work.

Continuing Education

In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the health care team.

The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of .5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

This activity is approved to award .5 credit(s) toward Certified Professional in Patient Safety (CPPS) recertification.

This activity/program is approved by NAHQ® for .5 CPHQ CE credits. 

Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to:

  • .5 Medical Knowledge MOC point(s) in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program
  • .5 MOC point(s) in the American Board of Pediatrics' (ABP) Maintenance of Certification (MOC) program
  • .5 point(s) in the CME component of the American Board of Anesthesiology's redesigned Maintenance of Certification in AnesthesiologyTM (MOCA®) program, known as MOCA 2.0®. (Please consult the ABA website, www.theABA.org, for a list of all MOCA 2.0 requirements.)
  • .5 point(s) in the American Board of Ophthalmology's Maintenance of Certification program. It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.

Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to satisfy the Lifelong Learning requirements for the American Board of Ophthalmology's Maintenance of Certification program.

Successful completion of this activity, which includes participation in the evaluation component, offers Lifelong Learning (MOC Part 2 CME) point(s) for the following boards:

  • American Board of Anesthesiology (ABA)
  • American Board of Allergy & Immunology (ABAI)
  • American Board of Colon & Rectal Surgery (ABCRS)
  • American Board of Pathology (ABPath)
  • American Board of Psychiatry & Neurology (ABPN)
  • American Board of Plastic Surgery (ABPS)
  • American Board of Nuclear Medicine (ABNM)
  • American Board of Thoracic Surgery (ABTS)
  • American Board of Urology (ABU)

Successful completion of this activity, which includes participation in the evaluation component, offers Self-Assessment (MOC Part 2 SA) point(s) for the following boards:

  • American Board of Family Medicine (ABFM) (15pts)*
  • American Board of Pediatrics (ABPed) (20pts)*
  • American Board of Ophthalmology (ABOP)
  • American Board of Orthopedic Surgery (ABOS)
  • American Board of Radiology (ABR)
  • American Board of Physical Medicine and Rehabilitation (ABPMR)

*ABPed and ABFM diplomates are required to complete all the selected courses within an activity to collect MOC activity points.

It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.

Un abonnement annuel à IHI Open School peut donner accès à tous ces cours et plus encore.

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Cours de soins centrés sur la personne et la famille de IHI Open School

Cours sur les soins centrés sur la personne et la famille

Nous vivons à une époque où les patients et les familles sont impliqués, où la question de savoir « quel est le problème ? » se pose plutôt que de se demander « qu’est-ce qui compte pour vous ? » Concevoir et produire conjointement des soins avec les personnes et les familles permet d’améliorer la santé, la qualité et la valeur des soins. Dans ces cours, vous apprendrez à développer des compétences concrètes pour collaborer avec les patients et les familles dans des contextes cliniques et discuter de leurs préférences, notamment en matière de soins de fin de vie. Vous étudierez les conseils pour collaborer avec les personnes âgées et faire face à la stigmatisation des troubles liés à la consommation de substances.
Un abonnement annuel à IHI Open School peut donner accès à tous ces cours et plus encore.
PFC 101: Introduction to Person- and Family-Centered Care
PFC 101: Introduction to Person- and Family-Centered Care

Overview

The relationship between patient and provider is changing. Many health care systems aim to provide not only high-quality services, but also patient-centered care that advances the unique health goals of each person and family. In this course, you’ll learn about the ideal relationship to promote health — especially for underserved people who face the greatest barriers to health — as well as some practical skills to make the relationship a reality.

In Lesson 1, you’ll learn about several models of patient-provider relationships, and we’ll introduce a new model: patient-provider partnerships. You’ll also hear from a patient about her experience with illness and treatment.

In Lesson 2, you’ll see how social conditions, trust in health care, and culture affect the patient-provider relationship.

In Lesson 3, you’ll learn several concrete skills any provider can use in clinical interactions with patients to foster such partnerships. You’ll also learn about new models of care that position patients at the center.

Estimated Time of Completion: 1 hour 30 minutes 

Lessons

  • Lesson 1: Patient-Provider Partnerships for Health
  • Lesson 2: Understanding Patients as People
  • Lesson 3: Skills for Patient-Provider Partnerships

Course Objectives

After completing this course, you will be able to:

  1. Describe the partnership model of patient-provider relationships.
  2. Explain why the partnership model can improve health.
  3. Discuss how social conditions, faith, culture, and trust affect the patient-provider relationship.
  4. Identify at least four skills to improve clinical interactions with patients. 

Continuing Education

Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 1.25 Medical Knowledge MOC points in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.

In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the health care team.

The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1.25 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1.25 credits for nurses and pharmacists. This activity is approved to award 1.25 credits toward Certified Professional in Patient Safety (CPPS) recertification.

This activity/program is approved by NAHQ® for 1.25 CPHQ CE credits. 

As a Jointly Accredited Organization, the Institute for Healthcare Improvement is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.25 general continuing education credits. 

Members of the College of Family Physicians of Canada are eligible to receive Mainpro+ Certified, Certified Assessment, or Non-Certified credits for participation in this activity due to reciprocal agreement with the American Academy of Family Physicians. 

The AAFP has reviewed PFC 101: Introduction to Person- and Family-Centered Care and deemed it acceptable for up to 1.25 Enduring Materials, Self-Study AAFP Elective credit(s). Term of Approval is from 06/20/2024 to 06/20/2025. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

For Hamad Medical Corporation Open School users, a DHP licensed practitioner can claim Category 2—Self- Directed Learning—Clinical Practice—Completing Self-Learning Modules by uploading their certificate to the CPD ePortfolio.

Un abonnement annuel à IHI Open School peut donner accès à tous ces cours et plus encore.

Commencez votre parcours d'apprentissage

Bénéficiez d'avantages exclusifs et de plus de 30 cours en ligne avec un abonnement IHI Open School .

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Cours de leadership de IHI Open School

Cours de leadership

Le leadership à tous les niveaux favorise l'amélioration de la qualité des soins de santé et de la sécurité des patients, et propulse la transformation organisationnelle et systémique. Dans ces cours, découvrez des techniques pour persuader les gens et fédérer les équipes, ainsi que des approches pour publier vos résultats d'amélioration de la qualité. Tirez parti des stratégies individuelles et d'équipe pour soutenir la santé mentale de vos collègues et la vôtre, tout en reconnaissant le rôle crucial des dirigeants au niveau des systèmes pour soutenir la sécurité physique et psychologique du personnel de santé.
Un abonnement annuel à IHI Open School peut donner accès à tous ces cours et plus encore.
L 101: Introduction to Health Care Leadership
L 101: Introduction to Health Care Leadership

Overview

When you think of a leader, who comes to mind? A president? A CEO? This course will teach you a different idea of leadership: No matter your position or formal title, you can be a leader. In this course, you’ll learn about a hospital that’s having some trouble with infection control. As you grapple with the case, you’ll learn that leadership isn’t a position of authority — it’s an action.

In Lesson 1, you’ll learn how to persuade different types of people and build enough unity to move forward.

In Lesson 2, you’ll learn how good leaders use different approaches to persuade different types of people. You’ll learn to develop persuasive arguments based on power, logic, and emotion. You’ll also learn some specific tactics to help the teams of which you’re a part achieve what psychiatrist John Gardner calls a “workable level of unity.”

In Lesson 3, we’ll show you how to focus on yourself as you move forward with your career. We’ll introduce you to a former IHI Fellow who will share her positive experiences and give you some tips to keep in mind as you start thinking about ways you can improve care. This lesson will provide several strategies to overcome obstacles and chart a steady course toward improvement.

Estimated Time of Completion: 1 hour 15 minutes 

Lessons

  • Lesson 1: What Makes a Leader?
  • Lesson 2: Practical Skills for Leading Teams
  • Lesson 3: Strategies to Sustain Your Health Care Leadership Journey Course 

Course Objectives

After completing this course, you will be able to:

  1. Describe several characteristics of leaders, who may or may not have formal positions of authority.
  2. Describe different techniques for persuading different types of people.
  3. Explain why achieving a workable level of unity among teammates is essential for effective team functioning.
  4. List several ways to help sustain your health care leadership journey over time. 

Continuing Education

The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1.25 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1.25 credits for nurses and pharmacists. This activity is approved to award 1.25 credits toward Certified Professional in Patient Safety (CPPS) recertification.

This activity/program is approved by NAHQ® for 1.25 CPHQ CE credits. 

Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 1.25 Medical Knowledge MOC points in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.

As a Jointly Accredited Organization, the Institute for Healthcare Improvement is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.25 general continuing education credits. 

Members of the College of Family Physicians of Canada are eligible to receive Mainpro+ Certified, Certified Assessment, or Non-Certified credits for participation in this activity due to reciprocal agreement with the American Academy of Family Physicians. 

The AAFP has reviewed L 101: Introduction to Health Care Leadership and deemed it acceptable for up to 1.25 Enduring Materials, Self-Study AAFP Elective credit(s). Term of Approval is from 06/20/2024 to 06/20/2025. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

For Hamad Medical Corporation Open School users, a DHP licensed practitioner can claim Category 2—Self- Directed Learning—Clinical Practice—Completing Self-Learning Modules by uploading their certificate to the CPD ePortfolio.

Un abonnement annuel à IHI Open School peut donner accès à tous ces cours et plus encore.

Commencez votre parcours d'apprentissage

Bénéficiez d'avantages exclusifs et de plus de 30 cours en ligne avec un abonnement IHI Open School .

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Cours IHI Open School Triple Aim pour les populations

Cours Triple Aim pour les populations

Il ne suffit pas d’améliorer les soins cliniques pour un patient à la fois. Le triple objectif pour les populations est un objectif en trois volets : de meilleurs soins pour les individus, une meilleure santé pour les populations, le tout à moindre coût. Ces cours explorent comment et pourquoi certains d’entre nous jouissent d’une vie saine et d’autres non. Après avoir discuté de la situation actuelle (et alarmante), découvrez certains des travaux prometteurs qui réduisent les inégalités et améliorent la santé et les soins de santé pour tous dans le monde – et comment vous pouvez faire la différence.
Un abonnement annuel à IHI Open School peut donner accès à tous ces cours et plus encore.
TA 101: Introduction to the Triple Aim for Populations
TA 101: Introduction to the Triple Aim for Populations

Overview

You might think we do a pretty good job of providing care to individuals with illnesses and diseases. But it’s important to take a step back and consider the factors contributing to illness. It’s important to realize that things like education, the environment, and wealth (and how it’s distributed) play an enormous role in health outcomes, too. In this course, you’ll learn that to make progress against many of the most important threats to human health, it’s not enough to improve clinical care for one patient at a time. We also have to focus on improving the health of entire populations. The Triple Aim for populations is a three-part aim: better care for individuals, better health for populations, all at a lower cost. This course will explore why each dimension is an essential part of improving health and health care, and how you can promote the Triple Aim in your organization and daily work.

Lesson 1 will introduce you to the concept of population health — a different way of thinking about how and why some of us enjoy healthy lives and others do not.

In Lesson 2, we’ll share strategies for providing excellent care experiences at the individual level and maximizing health care’s impact on overall health.

Lesson 3 will explain why lowering costs of care is an essential component of improving the quality of health care and the health of populations. We’ll step back to show you how organizations and communities are working together to make a difference for the populations they serve — part of which is lowering costs.

Estimated Time of Completion: 2 hours 

Lessons

  • Lesson 1: Improving Population Health
  • Lesson 2: Providing Better Care
  • Lesson 3: Lowering Costs of Care

Course Objectives

After completing this course, you will be able to:

  1. Describe the three components of the IHI Triple Aim for populations.
  2. Explain the responsibilities of clinicians and health care systems in optimizing population-level outcomes with available resources.
  3. Understand medical care as one determinant of the overall health of a population, and the relationship of health care quality and safety to population health.
  4. Provide examples of population-level interventions designed to improve overall health and reduce costs of care.

Continuing Education

Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 2 Medical Knowledge MOC points in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.

In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the health care team.

The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 2 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 2 credits for nurses and pharmacists. This activity is approved to award 2 credits toward Certified Professional in Patient Safety (CPPS) recertification.

This activity/program is approved by NAHQ® for 2 CPHQ CE credits. 

As a Jointly Accredited Organization, the Institute for Healthcare Improvement is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 2 general continuing education credits.

Members of the College of Family Physicians of Canada are eligible to receive Mainpro+ Certified, Certified Assessment, or Non-Certified credits for participation in this activity due to reciprocal agreement with the American Academy of Family Physicians. 

The AAFP has reviewed TA 101: Introduction to the Triple Aim for Populations and deemed it acceptable for up to 2.00 Enduring Materials, Self-Study AAFP Elective credit(s). Term of Approval is from 06/20/2024 to 06/20/2025. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

For Hamad Medical Corporation Open School users, a DHP licensed practitioner can claim Category 2—Self- Directed Learning—Clinical Practice—Completing Self-Learning Modules by uploading their certificate to the CPD ePortfolio.

Un abonnement annuel à IHI Open School peut donner accès à tous ces cours et plus encore.

Commencez votre parcours d'apprentissage

Bénéficiez d'avantages exclusifs et de plus de 30 cours en ligne avec un abonnement IHI Open School .

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IHI Open School

IHI Open School pour les établissements d'enseignement supérieur

Format:
Online
Subscription Type:
Group
Cost:
See pricing options

Pour acheter un abonnement au groupe IHI Open School , contactez-nous à memberinfo@ihi.org . Veuillez indiquer le nom de votre organisation et le montant de l'abonnement demandé.

Options d'abonnement supplémentaires

Les établissements d'enseignement supérieur du monde entier utilisent l' IHI Open School pour exposer les étudiants aux concepts fondamentaux et développer des connaissances essentielles en matière de sécurité des patients et d'amélioration de la qualité. Les sujets principaux abordés dans les cours de Open School sont pertinents pour les médecins, les infirmières, les pharmaciens, les travailleurs sociaux, les professionnels paramédicaux, les étudiants en santé publique et les agents de santé communautaires.
Lorsque nous interviewons des dirigeants du secteur de la santé d’aujourd’hui, beaucoup décrivent l’ IHI Open School comme un catalyseur de leur intérêt pour la sécurité des patients et l’amélioration de la qualité.
Access Exclusive Benefits
Access Exclusive Benefits

With a group subscription to the IHI Open School, institutions can:

  • Access students' completion data as an administrator
  • Receive discounts on IHI's Certified Professional in Patient Safety (CPPS) Review Course
  • Enable the learners of Open School to earn Continuing Education Credits
  • Take advantage of our exclusive Educator's Toolkit. For those organizations who leverage the Open School in their new employee onboarding program, the toolkit includes course summaries, teaching slides, assignments, exams, and recommended readings for each of the 13 courses in the Basic Certificate in Quality and Safety.

View sample slides for QI 101

Tarifs

Nombre de participants
Coût ($USD)
Prix ​​par étudiant
​Prix par cours**
​50
 
4 999,00 $
99,98 $
7,69 $
​100
 
7 499,00 $
74,99 $
5,76 $
​250
 
12 499,00 $
49,99 $
3,84 $
500
 
18 999,00 $
37,99 $
2,92 $

**Prix par cours basé sur le Certificat de Base (13 cours)

Des abonnements pour des groupes de plus de 500 utilisateurs sont également disponibles. Pour acheter un abonnement de groupe IHI Open School , contactez-nous en indiquant le nom de votre organisation et le montant de votre abonnement demandé à OpenSchoolSubscribers@ihi.org .

Remarque : les abonnements ne se renouvellent pas automatiquement. Nous vous contacterons lorsque votre abonnement approchera de sa date d'expiration. Des bourses peuvent être disponibles en cas de difficultés financières.

Commencez votre parcours d'apprentissage

Bénéficiez d'avantages exclusifs et de plus de 30 cours en ligne avec un abonnement IHI Open School .

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IHI Open School

Cours d'amélioration de la qualité de IHI Open School

Cours d'amélioration de la qualité

Quel que soit le domaine de la santé ou de l'amélioration des soins de santé sur lequel vous travaillez, la capacité d'amélioration est fondamentale et essentielle à la réussite. Dans ces cours, découvrez des introductions à des concepts de base simples mais puissants, tels que le Model for Improvement et les cycles Plan-Do-Study-Act . Ensuite, plongez dans les étapes de gestion d'un projet à grande échelle du début à la fin.
Un abonnement annuel à IHI Open School peut donner accès à tous ces cours et plus encore.
QI 101: Introduction to Health Care Improvement
QI 101: Introduction to Health Care Improvement

Overview

As the Institute of Medicine (IOM) declared in 2001, in words that still ring true, “Between the health care we have and the care we could have lies not just a gap, but a chasm.” This course launches you on your journey to becoming a health care change agent. 

In Lesson 1, you’ll get a high-level picture of the current quality of care in the United States and other nations. You’ll also see how health systems around the world are facing similar challenges and how countries can study and learn from one another.

In Lesson 2, you’ll learn about a 2001 report from the Institute of Medicine (IOM) that laid out six simple aims that have since guided countless improvements in health care and inspired people across the globe. Then you’ll hear from agents of change describing improvements in the real world.

In Lesson 3, you’ll learn why improvement, especially in a complex environment such as health care, requires us to think about the larger systems in which we live and work. You’ll learn about the development of theories and tools to help improvers better visualize and understand the interdependent components of a system. Finally, you’ll practice applying W. Edwards Deming’s four-part framework for improvement, the System of Profound Knowledge.

Estimated Time of Completion: 1 hour 15 minutes 

Lessons

  • Lesson 1: Health and Health Care Today
  • Lesson 2: The Institute of Medicine’s Aims for Improvement
  • Lesson 3: Changing Systems with the Science of Improvement Course 

Course Objectives

After completing this course, you will be able to:

  1. Describe common challenges for health care systems around the world.
  2. List the six dimensions of health care, and the aims for each, outlined by the Institute of Medicine in 2001.
  3. Explain the value of improvement science in health care.

Continuing Education Credits

The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1.25 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

This activity is approved to award 1.25 credit(s) toward Certified Professional in Patient Safety (CPPS) recertification.

This activity/program is approved by NAHQ® for 1.25 CPHQ CE credits. 

Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to:                               

  • 1.25 Medical Knowledge MOC point(s) in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program
  • 1.25 MOC point(s) in the American Board of Pediatrics’ (ABP) Maintenance of Certification (MOC) program
  • 1.25 point(s) in the CME component of the American Board of Anesthesiology’s redesigned Maintenance of Certification in AnesthesiologyTM (MOCA®) program, known as MOCA 2.0®. (Please consult the ABA website, www.theABA.org, for a list of all MOCA 2.0 requirements.)
  • 1.25 point(s) in the American Board of Ophthalmology’s Maintenance of Certification program. It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.

Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to satisfy the Lifelong Learning requirements for the American Board of Ophthalmology’s Maintenance of Certification program.

Successful completion of this activity, which includes participation in the evaluation component, offers Lifelong Learning (MOC Part 2 CME) point(s) for the following boards:

  • American Board of Anesthesiology (ABA)
  • American Board of Allergy & Immunology (ABAI)
  • American Board of Colon & Rectal Surgery (ABCRS)
  • American Board of Pathology (ABPath)
  • American Board of Psychiatry & Neurology (ABPN)
  • American Board of Plastic Surgery (ABPS)
  • American Board of Nuclear Medicine (ABNM)
  • American Board of Thoracic Surgery (ABTS)
  • American Board of Urology (ABU)

Successful completion of this activity, which includes participation in the evaluation component, offers Self-Assessment (MOC Part 2 SA) point(s) for the following boards:

  • American Board of Family Medicine (ABFM) (15pts)*
  • American Board of Pediatrics (ABPed) (20pts)*
  • American Board of Ophthalmology (ABOP)
  • American Board of Orthopedic Surgery (ABOS)
  • American Board of Radiology (ABR)
  • American Board of Physical Medicine and Rehabilitation (ABPMR)

*ABPed and ABFM diplomates are required to complete all the selected courses within an activity to collect MOC activity points.   

It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.

As a Jointly Accredited Organization, the Institute for Healthcare Improvement is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.25 general continuing education credits. 

Members of the College of Family Physicians of Canada are eligible to receive Mainpro+ Certified, Certified Assessment, or Non-Certified credits for participation in this activity due to reciprocal agreement with the American Academy of Family Physicians. 

The AAFP has reviewed QI 101: Introduction to Health Care Improvement and deemed it acceptable for up to 1.25 Enduring Materials, Self-Study AAFP Elective credit(s). Term of Approval is from 06/20/2024 to 06/20/2025. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

For Hamad Medical Corporation Open School users, a DHP licensed practitioner can claim Category 2—Self- Directed Learning—Clinical Practice—Completing Self-Learning Modules by uploading their certificate to the CPD ePortfolio.

Un abonnement annuel à IHI Open School peut donner accès à tous ces cours et plus encore.

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Cours sur la sécurité des patients de IHI Open School

Cours sur la sécurité des patients

Malgré les efforts considérables déployés ces 20 dernières années pour améliorer la situation, les préjudices évitables dans le secteur de la santé demeurent une préoccupation majeure. De plus, de plus en plus d'organisations reconnaissent que la sécurité du personnel soignant est essentielle à la sécurité des patients. Dans ces cours, vous trouverez des connaissances essentielles sur la science des facteurs humains, l'atténuation des risques et le travail d'équipe dispensées par des experts de premier plan dans le domaine. Les cours de niveau supérieur fournissent des recommandations aux dirigeants actuels et futurs du secteur de la santé pour favoriser la sécurité totale des systèmes.
Un abonnement annuel à IHI Open School peut donner accès à tous ces cours et plus encore.
PS 101: Introduction to Patient Safety
PS 101: Introduction to Patient Safety

Overview

No one embarks on a health care career intending to harm patients. But much too often, patients die or suffer injuries because of their experiences within the health care system. In this course, you’ll learn why becoming a student of patient safety is critical for everyone involved in health care today, and you will learn a framework for building safer, more reliable systems of care.

In Lesson 1, you’ll go beyond the numbers to hear from people who have experienced harm from the health care system and learn how it has changed their lives. You’ll explore the reasons that providing safe care isn’t always easy in an environment where powerful drugs, quick decisions, and persistent distractions are the norm.

Lesson 2 discusses the component parts of a culture of safety, including psychological safety, accountability, and teamwork and communication. Through different scenarios, you’ll learn about the structures and behaviors that contribute to a culture of safety and see these elements at work.

Finally, in Lesson 3, you’ll learn that organizations that successfully manage complexity have a deliberate approach to escalating the small concerns and suggestions of employees. Staff members know how to recognize problems, whom to contact, and how to get that person’s attention immediately. The leaders, in turn, avoid blame and provide the resources necessary to solve problems.

Estimated Time of Completion: 1 hour 15 minutes 

Lessons

  • Lesson 1: Understanding Adverse Events and Patient Safety
  • Lesson 2: Your Role in a Culture of Safety
  • Lesson 3: Your Role in Building Safer, More Reliable Systems 

Course Objectives 

After completing this course, you will be able to:

  1. Summarize why it is essential to improve patient safety.
  2. Describe a framework for improving the safety of health care systems.
  3. Identify four key elements of a culture of safety.
  4. Explain why systematic learning from error and unintended events is the best response to ensuring patient safety.

Continuing Education Credits

The Institute for Healthcare Improvement designates this internet enduring activity for a maximum of 1.25 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

This activity is approved to award 1.25 credit(s) toward Certified Professional in Patient Safety (CPPS) recertification.

This activity/program is approved by NAHQ® for 1.25 CPHQ CE credits. 

Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to:

  • 1.25 Medical Knowledge MOC point(s) in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program
  • 1.25 MOC point(s) in the American Board of Pediatrics' (ABP) Maintenance of Certification (MOC) program
  • 1.25 point(s) in the CME component of the American Board of Anesthesiology's redesigned Maintenance of Certification in AnesthesiologyTM (MOCA®) program, known as MOCA 2.0®. (Please consult the ABA website, www.theABA.org, for a list of all MOCA 2.0 requirements.)
  • 1.25 point(s) in the American Board of Ophthalmology's Maintenance of Certification program. It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.

Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to satisfy the Lifelong Learning requirements for the American Board of Ophthalmology's Maintenance of Certification program.

Successful completion of this activity, which includes participation in the evaluation component, offers Lifelong Learning (MOC Part 2 CME) point(s) for the following boards:

  • American Board of Anesthesiology (ABA)*
  • American Board of Allergy & Immunology (ABAI)
  • American Board of Colon & Rectal Surgery (ABCRS)
  • American Board of Pathology (ABPath)
  • American Board of Psychiatry & Neurology (ABPN)*
  • American Board of Plastic Surgery (ABPS)*
  • American Board of Nuclear Medicine (ABNM)
  • American Board of Thoracic Surgery (ABTS)
  • American Board of Urology (ABU)

*Approved as a Foundational Patient Safety Activity for ABA, ABPN, and ABPS

Successful completion of this activity, which includes participation in the evaluation component, offers Self-Assessment (MOC Part 2 SA) point(s) for the following boards:

  • American Board of Family Medicine (ABFM) (15pts)**
  • American Board of Pediatrics (ABPed) (20pts)**
  • American Board of Ophthalmology (ABOP)
  • American Board of Orthopedic Surgery (ABOS)
  • American Board of Radiology (ABR)
  • American Board of Physical Medicine and Rehabilitation (ABPMR)

**ABPed and ABFM diplomates are required to complete all the selected courses within an activity to collect MOC activity points.

It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting MOC credit.

As a Jointly Accredited Organization, the Institute for Healthcare Improvement is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.25 general continuing education credits. 

Members of the College of Family Physicians of Canada are eligible to receive Mainpro+ Certified, Certified Assessment, or Non-Certified credits for participation in this activity due to reciprocal agreement with the American Academy of Family Physicians. 

The AAFP has reviewed PS 101: Introduction to Patient Safety and deemed it acceptable for up to 1.25 Enduring Materials, Self-Study AAFP Elective credit(s). Term of Approval is from 06/20/2024 to 06/20/2025. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

For Hamad Medical Corporation Open School users, a DHP licensed practitioner can claim Category 2—Self- Directed Learning—Clinical Practice—Completing Self-Learning Modules by uploading their certificate to the CPD ePortfolio.

Un abonnement annuel à IHI Open School peut donner accès à tous ces cours et plus encore.

Commencez votre parcours d'apprentissage

Bénéficiez d'avantages exclusifs et de plus de 30 cours en ligne avec un abonnement IHI Open School .

Abonnez-vous aujourd'hui
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IHI Open School

Programme en ligne et crédits de formation continue de IHI Open School

Apprenez-en davantage sur les objectifs d'apprentissage, les crédits de formation continue (CE) disponibles et d'autres détails sur les cours en ligne de IHI Open School .
Les cours marqués d'un astérisque * font partie du certificat de base en qualité et sécurité ; cela comprend QI 101-Q105, PS 101-105, TA 101, PFC 101 et L 101.

Catalogue des cours

Quality Improvement Courses
Quality Improvement Courses
  • QI 101: Introduction to Health Care Improvement* 
  • QI 102: How to Improve with the Model for Improvement*
  • QI 103: Testing and Measuring Changes with PDSA Cycles*
  • QI 104: Interpreting Data: Run Charts, Control Charts, and Other Measurement Tools*
  • QI 105: Leading Quality Improvement*
  • QI 201: Planning for Spread: From Local Improvements to System-Wide Change
  • QI 202: Addressing Small Problems to Build Safer, More Reliable Systems


View Quality Improvement course details

Aperçu

Avec des cours à rythme libre en anglais, espagnol et portugais, les professeurs des établissements d'enseignement supérieur et les leaders du secteur de la santé et des soins de santé du monde entier comptent sur l' IHI Open School comme un moyen simple d'apporter une formation essentielle à l'amélioration de la qualité et à la sécurité des patients aux étudiants et au personnel - créant un langage commun autour de l'amélioration et donnant aux apprenants des compétences cruciales pour devenir des leaders et des agents de changement dans les soins de santé.

Le certificat de base en qualité et sécurité de IHI Open School , un programme de micro-certification comprenant 13 cours (marqués d'un astérisque * ci-dessous ; 17,75 heures au total), offre une introduction complète à la qualité, à la sécurité, à la santé de la population, à l'équité, au leadership en matière de soins de santé et aux soins centrés sur la personne et la famille. La réussite de ces cours permet aux utilisateurs d'obtenir la micro-certification en matière d'amélioration de la sécurité et de la qualité* .

Les cours avancés permettent aux apprenants d'approfondir chacun de ces sujets, et notre guide de la faculté et notre bibliothèque de ressources pédagogiques aident les chefs de groupe à impliquer tous les types d'apprenants de manière unique.

Il existe plusieurs approches pour intégrer le contenu de IHI Open School dans les programmes de formation. Par exemple :

  • Choisissez quelques cours pour enseigner des concepts spécifiques
  • Donnez aux étudiants une base solide en matière de qualité et de sécurité en leur attribuant le certificat de base en qualité et sécurité , composé de 13 cours de base.
  • Facilitez la discussion et l'apprentissage appliqué avec des activités disponibles dans la trousse de l'éducateur (faisant partie d'un abonnement de groupe)

Quelle que soit l'approche, notre guide gratuit vise à soutenir les enseignants dans leurs efforts pour offrir une formation de qualité et de sécurité aux étudiants ou au personnel, avec l'aide de l' IHI Open School. Nous vous invitons à télécharger et à partager le guide pédagogique de l' IHI Open School : meilleures pratiques pour l'intégration du programme scolaire .

Crédits de formation continue (FC)

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Jointly Accredited Provider - Interprofessional Continuing Education

Afin de soutenir l'amélioration des soins aux patients, l' Institute for Healthcare Improvement est accrédité conjointement par l'Accreditation Council for Continuing Medical Education (ACCME), l'Accreditation Council for Pharmacy Education (ACPE) et l'American Nurses Credentialing Center (ANCC), pour fournir une formation continue à l'équipe de soins de santé.

Les cours en ligne de IHI Open School offrent plus de 35 crédits de formation continue pour les infirmières, les médecins ( crédits AMA PRA Catégorie 1 ™) et les pharmaciens ; Maintien de la certification (MOC) Partie 2 pour certains conseils de spécialité médicale ; Crédit CE CPHQ de la National Association for Healthcare Quality (NAHQ) ; et crédits de recertification Certified Professional in Patient Safety (CPPS) .

Pour obtenir de l'aide sur l'échange de crédits, consultez Réclamation de crédits pour votre programme terminé .

En savoir plus sur les crédits CE pour les cours de IHI Open School .

Association nationale pour la qualité des soins de santé

La plupart des cours de IHI Open School sont approuvés par NAHQ® pour les crédits de formation continue CPHQ. Veuillez consulter les pages des sujets de cours individuels pour plus de détails.

Académie américaine des médecins de famille

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American Academy of Family Physicians Logo

Les 13 cours du certificat de base en qualité et sécurité de IHI Open School proposent des cours de formation continue de l'American Academy of Family Physician (AAFP) pour les médecins, les infirmières praticiennes et les assistants médicaux qui recherchent des crédits électifs de l'AAFP.

Médecins de famille canadiens

Les membres du Collège des médecins de famille du Canada sont admissibles à recevoir des crédits Mainpro+ certifiés, certifiés d'évaluation ou non certifiés pour leur participation à certains cours en raison d'un accord de réciprocité avec l'American Academy of Family Physicians.

Pays acceptant la formation médicale continue accréditée par l'ACCME

L' Institute for Healthcare Improvement est accrédité conjointement par l'Accreditation Council for Continuing Medical Education (ACCME), l'Accreditation Council for Pharmacy Education (ACPE) et l'American Nurses Credentialing Center (ANCC), pour assurer la formation continue de l'équipe soignante. Un nombre croissant de pays acceptent les formations accréditées par l'ACCME.

Accréditation européenne

L'American Medical Association (AMA) a conclu un accord de reconnaissance mutuelle des crédits de formation médicale continue (FMC) avec l'Union européenne des spécialités médicales (UEMS). Des informations complémentaires concernant cet accord peuvent être trouvées ici .

Infirmières praticiennes

Aux fins de recertification, le conseil de certification de l'American Academy of Nurse Practitioners accepte les crédits AMA PRA de catégorie 1™ délivrés par des organisations accréditées par l'ACCME (Accreditation Council for Continuing Medical Education). Nous suggérons également aux apprenants de vérifier auprès de leur conseil d'agrément d'État pour s'assurer qu'ils acceptent la réciprocité avec les crédits AMA PRA de catégorie 1™ pour le renouvellement de leur licence.

Médecins associés/assistants

La Commission nationale de certification des assistants médicaux (NCCPA) déclare que les crédits AMA PRA de catégorie 1 ™ sont acceptables pour les exigences de formation médicale continue en vue de la recertification. Nous suggérons également aux apprenants de vérifier auprès de leur conseil d'administration des licences d'État pour s'assurer qu'ils acceptent la réciprocité avec les crédits AMA PRA de catégorie 1 ™ pour la recertification.

Collège royal des médecins et chirurgiens du Canada

Le Conseil d’agrément de l’éducation médicale continue et le Collège royal des médecins et chirurgiens du Canada ont collaboré pour permettre aux Associés du Collège royal d’obtenir des crédits de la section 3 en participant à des activités de FMC accréditées qui comptent pour le MDC . Les Associés du Collège royal pourront déclarer leur participation à des activités de FMC accréditées qui sont offertes à compter du 1er novembre 2019.

Travailleurs sociaux

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ASWB Approved Continuing Education

En tant qu'organisme accrédité conjointement, l' Institute for Healthcare Improvement est autorisé à proposer une formation continue en travail social par le programme de formation continue approuvée (ACE) de l'Association of Social Work Boards (ASWB). Ce sont les organismes, et non les cours individuels, qui sont approuvés dans le cadre de ce programme. Les organismes de réglementation sont l'autorité finale sur les cours acceptés pour le crédit de formation continue.

*Une micro-attestation prouve que vous avez suivi une série de cours dans un établissement d'enseignement agréé. Elle permet aux employeurs et à votre réseau professionnel de savoir que vous maîtrisez un domaine d'études. Vous pouvez faire référence à cette micro-attestation sur votre CV sous la mention « Micro-attestation d'amélioration de la sécurité et de la qualité, Institute for Healthcare Improvement, (date d'achèvement) ».

Commencez votre parcours d'apprentissage

Bénéficiez d'avantages exclusifs et de plus de 30 cours en ligne avec un abonnement IHI Open School .

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Mises à jour de IHI Open School

Restez au courant des dernières mises à jour de IHI Open School .

Mises à jour récentes

Prepare for the Upcoming Year With Onboarding Sessions (8/1/24)
Prepare for the Upcoming Year With Onboarding Sessions (8/1/24)

Last Updated: August 5, 2024

Prepare for the Upcoming Year with Onboarding Sessions and the Faculty Community

 

Calling all Faculty!

Thank you for the work you do to improve safety and quality for the lives of patients, families, students, residents, and our communities around the world. We have exciting new details to share with faculty and residency directors who use the IHI Open School to teach quality, safety, and quality improvement.  If you know of any faculty who would benefit from these updates, please share accordingly. 

Faculty Community

New for 2024 is the IHI Open School Faculty Community! Join our online community to:

  • Receive updates on exciting new content
  • Engage with other IHI Open School faculty
  • Share feedback with the IHI Open School team

Please complete the Faculty Community Form to join and connect with the IHI Open School community.

Onboarding

With back-to-school approaching, IHI is offering ways for faculty to onboard to the IHI Open School and better prepare their students. We will be hosting specific sessions for faculty to review:

  • Getting started with IHI Open School
  • Customer support and where to go with questions
  • New updates to the course curriculum

Spots are limited so please use the Faculty Community Form to reserve your seat. If you are unable to make it, we will also share the recordings to the IHI Open School Faculty Community and on our website.

Student Onboarding

We are having a special back-to-school onboarding session for students to get oriented with IHI Open School!  Please share with students and encourage them to register. The recording will also be shared on our website for those students who are not able to attend. 

We are looking forward to a great year and partnering with you to prepare our future healthcare professionals!

Visitez régulièrement cette page pour rester informé de l'actualité de IHI Open School. Pour toute question, veuillez contacter OpenSchoolSubscribers@ihi.org pour obtenir de l'aide.

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