Dónde trabajamos

Dónde trabajamos

El experimentado equipo de consultoría de IHI colabora con organizaciones, sistemas, regiones y naciones para mejorar la salud y la atención médica en todo el mundo.

Experiencia con alcance global

IHI has worked in 62 countries globally, with teams on 6 continents.

Consulting and implementation support is tailored to meet your goals and accelerate improvement.

Select a region to view examples of our consulting work.

Africa

Saving Lives After Surgery
Multiple countries in Africa

Partnership with University of Cape Town, Queen Mary University of London, and the UK’s National Institute for Health and Care Research to build an effective, scalable model of care to reduce postoperative mortality in African hospitals by 25 percent.

Ethiopia National Health Care Quality Strategy
Ethiopia

Partnership with the Ethiopian Federal Ministry of Health, with support from the Bill & Melinda Gates Foundation and Margaret A. Cargill Philanthropies, to foster a culture of quality throughout the Ethiopian health system and reduce maternal and neonatal mortality.

Project Fives Alive!
Ghana

Partnership with Ghana Health Service and the National Catholic Health Service, funded by the Bill & Melinda Gates Foundation, to reduce under-5 mortality and morbidity in Ghana.

Asia–Pacific

National Preterm Birth Prevention Collaborative
Australia

Partnership with Safer Care Victoria, the Australian Preterm Birth Prevention Alliance, and Women’s Healthcare Australia to safely reduce the rate of preterm and early birth by 20 percent across Australia.

Timely Emergency Care Collaborative
Australia

Partnership with Victoria State Government’s Department of Health to improve patient flow and reduce the length of stay in participating hospital emergency departments by 15 percent for non-admitted patients and by 20 percent for admitted patients. 

Accelerating Quality Improvement
Singapore

Partnership with Singapore’s Ministry of Health to build capacity and capability for quality improvement across Singapore’s health system.

Europe

Building a Culture of Improvement
England

Partnership with East London NHS Foundation Trust, a provider of community health, mental health, primary care, and specialist services, to teach and embed quality improvement methodology throughout the Trust. 

Reduce Race-Related Maternal and Neonatal Mortality and Morbidity
England

Partnership with the UK’s Health Foundation and NHS Race & Health Observatory to reduce race-related maternal and neonatal mortality and morbidity by designing and testing change packages in four focus areas: postpartum hemorrhage, maternal mental health, preterm births, and gestational diabetes. 

STOP Hospital Infection!
Portugal

Partnership with The Gulbenkian Foundation and the Portuguese government to reduce four common hospital-acquired infections — ventilator-associated pneumonias, surgical site infections, catheter-associated urinary tract infections, and central line-associated bloodstream infections — by 50 percent in 12 hospitals.

Latin America

“Golden Hour” Improvement Science in Action
11 countries across Latin America

Partnership with St. Jude Global to increase the percentage of febrile pediatric hemato-oncology patients (PHOPf) who present to the emergency room (or equivalent) and who receive the first dose of antibiotic in less than 60 minutes.

CuidARTE Collaborative
Mexico

Partnership with Amexcasep with funding from Johnson & Johnson Foundation, this Breakthrough Series Collaborative aims to increase levels of joy in work and thriving from work in 25 secondary and tertiary care hospitals in Mexico. 

Cuidado Integral a Saúde (Comprehensive Health Care)
Brazil

Public-private partnership in Brazil aimed at improving primary care within the private health care system, moving from Demonstration (Phase 1) to Adaptation (Phase 2). 

Middle East

Strategic Partnership with Hamad Medical Corporation
Qatar

A multi-year partnership, initiated in 2013, to improve safety and quality throughout Hamad Medical Corporation, with the latest phases of work focusing on value improvement, age-friendly care, and system-wide patient flow.

Age-Friendly Health Systems: Saudi Arabia
Saudi Arabia

Breakthrough Series Collaborative in partnership with the Kingdom of Saudi Arabia’s Ministry of National Guard Health Affairs to implement an Age-Friendly Health Systems approach to improving care for older adults. 

North America

HealthyNYC
USA

Partnership with New York City’s Department of Health to improve life expectancy in New York City to age 83 by 2030 by focusing on seven major causes of death: cardiometabolic diseases, screenable cancers, COVID-19, opioid overdose, suicide, homicide, and maternal mortality. 

Medi-Cal Child and Behavioral Health Collaboratives
USA

Partnership with California’s Department of Heath Care Services to build capability and capacity in applying quality improvement and equitable care tools and methods in all 26 of California’s Managed Care Plans.

Lung Transplant Collaborative
USA

Partnership with Lung Bioengineering (part of United Therapeutics) to increase the volume of lung transplants, using a Breakthrough Series Collaborative approach, by 30 percent across nearly half of all lung transplant programs by June 2026. 

Solutions for Your Challenges

IHI can help you tackle your biggest challenges. We co-design solutions with you based on your unique context, opportunities for improvement, and assets to enable your organization and teams to adopt proven practices that improve individual and population health.

Contacte con nuestro equipo de consultoría
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IHI Health and Health Care Consulting: Solutions to Your Challenges

Programa de Desarrollo Profesional de Coaches de Mejora: octubre de 2025

Format:
In-Person & Online
Begins:
Nov 03, 2025
Register By:
Nov 02, 2025
Duration:
3 Months
Fee:
$5,495

¿No recibe los correos electrónicos de IHI ? Solicite a su departamento de TI que agregue el dominio ihi.org a la lista de remitentes seguros de su organización.

Por favor revise nuestra Política de Cancelación

*Los precios están expresados ​​en USD.

Desarrollar conocimientos y habilidades de mejora para capacitar y facilitar equipos de mejora

El Programa de Desarrollo Profesional de Coaches de Mejora, diseñado para mejorar los conocimientos y habilidades de mejora del alumno, con el fin de guiar y facilitar a los equipos de mejora hacia el logro de sus objetivos. Partiendo de una comprensión fundamental de la mejora, este programa interactivo y experiencial está diseñado para explorar el arte de guiar a equipos de mejora a través de la práctica. Sesiones virtuales, una plataforma de aprendizaje en línea independiente y la práctica con un equipo de mejora en el entorno laboral del alumno son los tres elementos centrales del diseño del programa.
¿Quieres saber más? Únete a nuestra conferencia informativa el 18 de agosto de 2025, de 10:00 a. m. a 11:00 a. m., hora del este.
What You Will Learn
What You Will Learn
  • Describe the science of improvement and use the Model for Improvement as a roadmap for improvement projects
  • Employ skills to coach improvement teams on how to develop, test, and implement changes including identifying high-leverage change ideas and testing them using PDSA cycles
  • Explain how to use data for improvement, including how to use and interpret run charts and other key quality improvement tools
  • Develop skills in team facilitation, communication, decision-making, and understanding team culture
  • Apply just-in-time teaching of improvement skills to team members in order to advance the team’s work

Identify concepts of implementation, sustainability, spread, and scale-up

Orden del día

Este programa consta de 3 sesiones en línea en vivo y 2 en Belfast, Inglaterra, cada una de 14:00 a 15:30 GMT, y actividades a su propio ritmo que se realizarán fuera de las sesiones en vivo. Las actividades a su propio ritmo entre sesiones son obligatorias y no deben durar más de una hora.

Improvement Coach UK, octubre de 2025

Temas tratados

El Programa de Coaching de Mejora abarca el coaching individual y de equipos sobre la ciencia de la mejora y las tácticas de coaching específicas para equipos de mejora. Este programa es altamente interactivo; los participantes pueden practicar lo aprendido con sus compañeros, tanto individualmente como en grupos pequeños. También se espera que los participantes practiquen regularmente con sus equipos en casa. Un resumen de los temas tratados incluye:

  • La ciencia de la mejora
    • El sistema de conocimiento profundo de Deming: pensamiento sistémico, psicología humana, teoría del cambio y comprensión de la variación
    • Declaraciones de objetivos
    • Medición: desarrollo de medidas, definiciones operativas y herramientas de recopilación de datos
    • Gráficos de ejecución: creación, uso y análisis de gráficos de ejecución
    • Ideas de cambio: desarrollo, selección y priorización de cambios
    • Herramientas de mejora de la calidad (QI) para comprender su sistema, recopilar y organizar información y comprender la variación y las relaciones.
    • Ciclos Plan-Do-Study-Act (PDSA): planificación, ejecución y coaching
  • El coaching en el contexto de la mejora
    • El rol de un Coach de Mejora
    • Construyendo su equipo de mejora
    • Trabajo en equipo y comunicación
    • Facilitación
    • Dirigir reuniones eficaces y tomar decisiones en equipo
    • Entrenamiento personalizado
  • Oportunidades para aplicar habilidades
    • Practicando el coaching
    • Compartir el aprendizaje y el progreso con su propio equipo
    • Explora estudios de casos de una variedad de campos

Comité de Planificación

  • Lauren Hayden, directora y asesora de mejoras, IHI
  • Angela Zambeaux, directora de proyectos, IHI
  • Elena Origlio, Gerente Senior de Programa, IHI
  • Susan Hannah, directora sénior de proyectos, IHI

Brenda Carson, funcionaria profesional sénior del Consejo de Práctica y Educación para Enfermeras y Matronas de Irlanda del Norte

Honorarios

Tarifa regular: $5,495 por persona
Tarifa de grupo: $4,671 por persona

Las organizaciones que envíen a tres o más personas pueden obtener un 15% de descuento para grupos. Para inscribir un grupo, complete el formulario de inscripción de grupos .

Tenga en cuenta:

  • Si usted es elegible para un descuento (porque califica para un descuento de membresía o ha recibido una beca basada en la necesidad), se aplicará automáticamente a su registro.
  • Tras finalizar la compra, recibirás una confirmación de compra. También puedes imprimir una factura desde tu perfil en línea 24 horas después de la compra.

Becas

IHI se complace en ofrecer un número limitado de becas gratuitas y del 25% para ayudar con los costos de inscripción al programa para quienes trabajan en:

Todas las becas se evalúan individualmente. Si varias personas de la misma organización desean solicitar una beca, todas deben presentar una solicitud. También hay descuentos para grupos disponibles; consulte la información anterior.

Para garantizar una distribución equitativa de los fondos, todas las solicitudes de becas se revisan con los mismos criterios de calificación. Todos los montos otorgados son definitivos.

Para solicitar una beca, complete la Solicitud de Beca en línea antes del 22 de septiembre de 2025. IHI no considerará las solicitudes enviadas después de esta fecha.

IHI notificará a todos los solicitantes sobre el estado de su beca antes del 29 de septiembre de 2025.

Cancelaciones, reembolsos, sustituciones

  • Pagos: El pago total debe realizarse 60 días antes del inicio del programa. Si no se recibe el pago total dentro de los 60 días previos a la fecha de inicio del programa, IHI le notificará y cancelará su inscripción.
    • Pagos con tarjeta de crédito: Ingrese la información de su tarjeta de crédito en línea durante el proceso de registro o llame al Departamento de Experiencia del Cliente de IHI para procesar el pago por teléfono.
    • Pagos con cheque: envíe por correo una copia de la factura con su cheque a nombre de IHI.
  • Cancelaciones: Para cancelaciones realizadas dentro de los 45 días anteriores al inicio de un programa, las tarifas de inscripción son totalmente reembolsables si se recibe una solicitud por escrito a info@ihi.org dentro de los 45 días anteriores al inicio del programa.
  • Reembolsos: IHI emitirá todos los reembolsos mediante el método de pago original (tarjeta de crédito o cheque) en un plazo de 30 días. Las inscripciones recibidas 45 días o menos antes del inicio del programa no son reembolsables.
  • Sustituciones: Un asistente puede ser sustituido por otro llamando al Departamento de Experiencia del Cliente de IHI o enviando un correo electrónico a info@ihi.org .

Revise nuestra política de cancelación completa

Nuestra garantía para usted

Si por cualquier motivo no está completamente satisfecho con la experiencia de asistir a un programa educativo de IHI , con gusto le reembolsaremos su cuota de inscripción según las políticas mencionadas anteriormente. Tenga en cuenta que, debido a circunstancias imprevistas, podrían ser inevitables cambios de última hora en los títulos de los programas, los ponentes o las presentaciones.

¿Necesitar ayuda?

Correo electrónico

info@ihi.org

Ciência da Melhoria na Prática (CMP) Programa de Desenvolvimento Profissional

Formato:
Presencial e Online
Começa:
Sep 15, 2025
Registe-se até:
Sep 14, 2025
Localização:
Lisboa, Portugal
Duração:
10 Meses
Custo:
$6,500 USD

Melhorias não acontecem por acaso. Muitas organizações de saúde têm as melhores das intenções em melhorar os seus processos clínicos e resultados para os pacientes, mas estes resultados ficam aquém do esperado, porque os profissionais não têm o conhecimento necessário para executar de forma eficaz e consistente as estratégias de melhoria da qualidade.
O curso “Ciência da Melhoria na Prática” (CMP) tem como objetivo desenvolver as competências necessárias para realizar projetos de melhoria bem-sucedidos. O curso inclui uma preparação prévia, tarefas preliminares, encontros virtuais de aprendizagem, mentorias virtuais de acompanhamento para instrução, revisão dos conteúdos, novos conteúdos e apresentação dos resultados dos projetos de melhoria. Todas as atividades terão acompanhamento do corpo docente do Institute for Healthcare Improvement (IHI).
Os encontros virtuais combinam palestras com exercícios interativos e em grupo para consolidar conceitos e a utilização, na prática, das ferramentas fundamentais da Ciência da Melhoria. Os participantes serão orientados a aplicar a aprendizagem adquirida na implantação de projetos de melhoria na organização de origem. Para participar neste curso, os participantes deverão inscrever-se com uma equipa da sua unidade e ter um Projeto de Melhoria e desenvolver um Termo de Compromisso do Projeto de Melhoria que aborde algum aspecto do cuidado aos pacientes.

Información del programa

Objetivos
Objetivos

O curso “Ciência da Melhoria na Prática” (CMP) tem como objetivo desenvolver as competências necessárias em profissionais de saúde e administradores da área, para concretizar projetos de melhoria de sucesso. O foco desta formação baseia-se no conceito de que “todos os sistemas são perfeitamente desenhados para obter os resultados que obtém”. Por isso, a abordagem é voltada para preparar as equipas de cuidados de saúde e de gestão da saúde para redesenhar o sistema de forma a oferecer cuidados mais eficientes e de melhor qualidade.

No fim dos 10 meses espera-se que os profissionais envolvidos:
• Desenvolvam o conhecimento e as competências especificas de modo a
se destacarem na arte e ciência da melhoria.
• Conduzam com maestria projetos de melhoria com resultados sustentáveis.
• Desenvolvam Ideias exequíveis e cultivem um ambiente de aprendizagem colaborativo
que, em conjunto, promovem a obtenção de resultados positivos.

Agenda

Baixe a agenda

O que está incluído:
• 10 meses de atividades e interações com o corpo docente do IHI, incluindo 17 sessões virtuais e 6 sessões de coaching individualizado por equipa
• 2 dias de trabalho presencial
• Acesso ao Sharepoint do IHI, um espaço virtual com todos os materiais do programa, ferramentas, documentos e literatura relevante.

Taxa

$6,500 USD por equipe

O IHI poderá, a seu critério, cancelar, adiar ou modificar programas presenciais a qualquer momento, com ou sem aviso prévio. Caso o IHI o faça e, como resultado, o participante não possa participar do programa, o IHI reembolsará a taxa de inscrição. O participante, no entanto, permanecerá responsável por outros custos (como viagem e hospedagem) incorridos em conexão com o programa, e o IHI não reembolsará o participante, nem será responsável por tais custos. Os participantes devem proceder de acordo e considerar as políticas de cancelamento de viagem/hospedagem — bem como a aquisição de seguro viagem — ao incorrer em tais custos.

IHI Patient Safety Learning Series​

Attendance:
Online
Date:
Apr 30 – Nov 19, 2025
Time:
1:00 PM – 2:00 PM ET
Fee:
$375

Únase a nosotros el miércoles 30 de abril para la primera sesión gratuita de la serie de aprendizaje sobre seguridad del paciente del IHI .
Abordaremos los puntos clave del Plan de Acción Nacional para la Seguridad del Paciente y la Medida Estructural de Seguridad del Paciente de los CMS, lo que le ayudará a alinear su trabajo con las prioridades nacionales. Regístrese ahora .

¿No recibe los correos electrónicos de IHI ? Solicite a su departamento de TI que agregue el dominio ihi.org a la lista de remitentes seguros de su organización.

Por favor revise nuestra Política de Cancelación

*Los precios están expresados ​​en USD.

Are you prepared to meet all the domain standards of the 2025 CMS Patient Safety Structural Measure

In January 2025, the Centers for Medicare & Medicaid Services (CMS) announced major updates to its  Patient Safety Structural Measure (PSSM). Designed to ensure that hospitals and health care organizations adopt safety as a core value across the system, compliance with these mandated measures impact how health care organizations are evaluated for incident reporting, patient safety processes, leadership commitment and accountability, and implementation of improvements. Failure to meet compliance could erode a hospital’s reputation, and reduce patient volume, confidence, trust, and choice.
Join our complimentary first webinar, April 30 from 1pm-2pm ET.
Program Overview
Program Overview

IHI Patient Safety Learning Series Program is designed to boost your knowledge and skills in patient safety improvement, as aligned with the CMS Patient Safety Structural Measure (PSSM) requirement in the Inpatient Quality Reporting (IQR) program. Whether you’re an individual learner seeking to advance your competencies, or a safety and quality leader looking to upskill team members, this series of sessions provides an invaluable learning experience in actionable and immediately applicable patient safety methodology. 
 
This dynamic learning program includes:

  • Six live, one-hour online sessions at 1-2pm EDT 

  • Access to call recordings, slides, tools, and resources

  • Continuing Education credits 

IHI Patient Safety Learning Program Series delivers expert-led sessions to give health care professionals the knowledge to integrate these new measures into their daily operations. This learning series engages participants with practical tips, hands-on tools, and real-world examples to help health care leaders and teams implement effective strategies for enhancing the quality of care, prioritizing continuous improvement, and achieving measurable progress in patient and workforce safety. 

Begin your transformative journey today and join a dedicated community of professionals committed to achieving excellence in patient safety.  

Session Agenda & Schedule   

  • Session 1: April 30, 2025 
    Essentials of Alignment: Safer Together: A National Action Plan to Advance Patient Safety and the CMS Patient Safety Structural Measure 

  • Session 2: June 25, 2025 
    Understanding the Impact of Culture, Leadership, and Governance on Safety 

  • Session 3: August 27, 2025 
    Patient and Family Caregiver Engagement in Patient Safety 

  • Session 4: September 24, 2025 
    Workforce Safety and Well-Being: The Bigger Picture

  • Session 5: October 29, 2025 
    Best Practices in Learning Systems

  • Session 6: November 19, 2025 
    Sustainability in Patient and Workforce Safety: How to Hardwire Your Efforts

Downloadable Agenda: IHI Learning Series Agenda

Continuing Education

Jointly Accredited Provider Interprofessional Continuing Education

​​​​​​​​​​​​In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.

CE credits for this program will be updated shortly. 

The Institute for Healthcare Improvement designates this US Physician Internet live course for a maximum of 1 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. This activity may also be applicable for other professions that accept AMA PRA Category 1 Credits™.

A growing list of countries accept ACCME-accredited education.

As a result of this program, attendees will be able to:

  1. Define the role of the diagnostic scope in the diagnostic process.
  2. Apply the concept of diagnostic scope to the training, evaluation, and use of AI systems in clinical practice.
  3. Integrate consequences of diagnostic scope use and measurement into the clinical reasoning process.
  4. Establish a framework for integrating patient experiences into measurement and evaluation of the diagnostic scope.

Scholarships

IHI is pleased to offer a limited number of free, 15%, 25%, and 50% scholarships to assist with program registration costs for those working in:

  • Critical Access Hospitals

  • Independent practices with fewer than 20 physicians

  • Hospitals with fewer than 50 beds

  • 501(c)(3) organization with a defined operating budget of less than $5 million, serving community-based populations

  • Ministries of Health

  • Faith-based health institutions

  • Skilled Nursing Facilities

Scholarship applications are due May 30, 2025

Scholarship decisions will be announced by June 6, 2025.

All Scholarships are reviewed on an individual basis. If multiple individuals from the same organization wish to apply for a scholarship, each individual must submit an application. Group discounts are also available, see information above.

To ensure equal distribution of funds, all scholarship applications are reviewed using the same scoring criteria. All awarded amounts are final.

Cancellations, Refunds, Substitutions

  • Payments: Full payment is due 60 days before the start of the program. If payment in full is not received within 60 days before the program start date, IHI will notify you and cancel your registration.
    • Credit card payments: Enter your credit card information online during the registration process or call the IHI Customer Experience Department to process payment over the phone.
    • Check payments: Please mail a copy of the invoice with your check made payable to IHI.
  • Cancellations: For cancelations made within 45 days before the start of a program, Registration fees are fully refundable if a written request is received by info@ihi.org on or before 45 days before the start of the program.
  • Refunds: IHI will issue all refunds in the original payment type (credit card or check) within 30 days. Registrations received 45 days or less before the start of the program are not refundable.
  • Substitutions: One attendee may be substituted for another by calling the IHI Customer Experience Department or emailing info@ihi.org.

Review our full cancellation policy

Our Guarantee to You

If you are not completely satisfied that attending an IHI educational program is a valuable experience for any reason, IHI will gladly refund your registration fee per the policies noted above. Please note that due to unforeseeable circumstances, last-minute changes in program titles, speakers, or presentations may be unavoidable.

Need Help?

Email

info@ihi.org

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